Account Deletion

Ready to Transform Your Online Teaching Journey ?

Explore Presence

1. Introduction

At Kalki Corporation Pvt Ltd , we take user privacy and data protection seriously. This
User Deletion Policy outlines the procedures and guidelines for users who wish to have
their personal data and accounts deleted from our systems.
To initiate the user deletion process, users are required to contact our support team as
outlined in this policy. We do not have a specific deletion button for now but we are
working on the same.

2. Requesting User Deletion

  • Users who wish to have their accounts and associated data deleted must follow the
    process outlined below:
  • Contact our support team through one of the following methods:
  • Email: info@kaklicorp.com
  • Phone: +91 8273965567
  • In the request, users must provide the following information:
  • Full name
  • Email address associated with the account
  • Username (if applicable)
  • A clear statement expressing the desire to delete the account and all associated
    data
  • Any additional information that may assist in the verification of the account.

3. Verification Process

To ensure the security of user data and prevent unauthorized deletions, we will verify
the identity of the requester before proceeding with the deletion request. The
verification process may involve confirming the provided information against the user
account records. This process is critical to prevent unauthorized deletion requests.

4. Deletion Process

Once the user’s identity has been verified, we will initiate the account deletion
process. The deletion process may take up to 3 business days to complete, during which
the user’s data will be securely removed from our systems. This includes any personal
information, account details, and associated content, to the extent permitted by
applicable laws and regulations.

5. Data Retention

We may retain certain data for legal and regulatory compliance, security, or other
legitimate business purposes even after an account has been deleted. Such data will be
subject to our data retention policy and will not be used for any other purposes.

6. Notifications

Users will be notified via the contact information provided when the account deletion
process is complete.

7. Appeal Process

If a user believes that their account was deleted in error or wishes to reverse the
deletion, they may contact our support team within 15 days of the deletion date to
initiate an appeal process. We will review the appeal and, if appropriate, take the
necessary steps to restore the account and associated data.

8. Changes to the Policy

This User Deletion Policy may be updated or revised from time to time to ensure
compliance with evolving regulations and industry standards. Users will be notified of
any changes to this policy through our website or other means.

9. Contact Information

For questions, concerns, or assistance with user deletion requests, please contact our
support team using the information provided in Section 2 of this policy.

By requesting the deletion of your account, you acknowledge that you have read and agree
to this User Deletion Policy.